Manager of Donor Relations

Overview: 

This position will support the functions of the development department under the direction of the Director of Membership and Annual Giving. This will include drafting of marketing copy, managing the marketing of the Museum’s Membership Program, stewarding current members and donors and supporting the team through prospect research on major gift prospects. The ideal candidate will have a passion for baseball and/or history. They will be a highly motivated self-starter with outstanding communications skills who loves working with people. 

Position Type:
This is a full-time, benefit eligible position that will work in-person at the National Baseball Hall of Fame and Museum in Cooperstown, NY.  The salary range for this position is $45,000-55,000/year. Benefits associated with this position include health insurance, dental insurance, life insurance, medical/dental FSA, retirement, and paid time off (vacation, sick, holidays). 

Key Duties and Responsibilities:

• Donor and Member Stewardship:

Develop relationships with members and donors to further engage them with the Museum. Specific focus will be on those donating up to $5,000 per year, while paying attention to monthly donors. 

• Development Communications:

Develop content for the “Our Museum in Action” program, including the build out of project specific web pages, the development of email communications about the program, and providing content for Memories and Dreams related to the program. 

• Prospect Research: 

Identify and provide background on new and existing donors who are making their first gift or significantly increasing their giving. This effort will be supported by a predictive modeling tool used to identify those with high probability to give and the capacity to make a major gift. Participate in regular prospect strategy meetings with the Development Team assist in tracking these efforts.  

• Membership Marketing: 

Responsible for developing and executing membership program promotions including regular email offers, direct mail where appropriate, digital advertising and renewal offers. Work with the Manager of Membership and Visitor Services and the Manager of Data Analytics to evaluate effectiveness of these programs and to continually improve the results. 

Secondary Responsibilities:

• Support the Director of Membership and Annual Giving in planning and executing fundraising campaigns including the annual appeal.
• Support the development of fundraising emails, including assisting with copy and audience selection. 
• Staffing of special events. Some evenings and weekends will be required. 
• All other duties as assigned

Qualifications

Education/Experience:

• BA/BS from a four-year college required with a major in Marketing, Communications, or Business management preferred.
• Previous experience working in a non-profit development office required, 3-5 years preferred.

Skills & Abilities: 

• Familiarity with Microsoft Office Suite and online search required. 
• Experience with Blackbaud Altru or other Blackbaud products is a plus but not required.  

Typical Equipment Used: 

Telephone, computers, and photocopiers/printers.

Typical Physical Demands: 

Working at a desk and viewing a monitor for extended periods of time.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Weekend and occasional evening coverage required.