Development Associate Position
We're looking for a Development Associate who’s ready to improve efficiency across fundraising strategies — someone who thinks about how to make their team more effective.
This role will oversee many areas of service: project/system management, event coordination, marketing/communications, customer service, problem solving, among other areas. As a start-up organization, our team oversees multiple responsibilities.
What You’ll Do
- Keep our development engine running. You’ll manage the logistics/schedule, data analysis/evaluation, and communications that power our fundraising efforts — ensuring precise task management, data accuracy, and open accountability through immediate actions and long-term planning.
- Be the first point of connection. Whether it’s a donor or guest, you’ll represent our organization with professionalism and warmth, helping ensure high donor retention rates, and responding to external requests promptly.
- Help us show up in the world. You’ll support the creation of fundraising materials, assist with website and social media updates, and create content for our campaigns and appeals.
- Support events that inspire. From behind-the-scenes planning to day-of execution, you’ll bring care and precision to events that cultivate and steward our donors.
- Steward the data that matters. You’ll manage our donor database with accuracy, process gifts, generate reports, provide timely prospect research, and ensure we’re learning from the numbers — all while honing your skills in a culture that values growth and collaboration.
- Be a trusted right hand. You’ll support the development team and Executive Director with the coordination and follow-through that make them effective on the front line.
- Help us leverage the board. You’ll help us ensure that our highly connected board is in sync with our development team.
The Details
Annual Giving
- Coordinate the Executive and Development Staff’s major gift portfolio activity, supporting portfolio meetings administratively, updating the portfolio, recording moves management touch points, preparing touchpoint resources, and proposal writing.
- Collaborate with the development and communications team to plan the annual giving calendar and themes.
- Assist in scheduling and coordinating multi-channel campaigns (email, direct mail, social media, etc.).
- Support the development campaigns and appeals, including drafting donor appeals, bi-weekly acknowledgment letters, campaign emails, and membership welcome packages and renewal notices.
- Coordinate and deliver membership benefits (e.g., swag, event invites, access codes). Support member stewardship through personalized outreach or perks.
- Track member sign-ups, renewals, and expirations, and maintain updated member info
- Review campaign performance metrics (open rates, response rates, revenue, retention, conversion rates).
- Compile impact stories, quotes, and data for use in appeals and campaign materials.
- Pull, clean, and segment donor and member lists for targeted appeals.
- Maintain and update our online giving platform, QGiv, including coordinating donation forms, campaign landing pages, and giving options.
- Support the creation of donor recognition lists or wall displays, if applicable.
- Create summary reports for internal team meetings or board updates.
Events
- Manage logistics, timelines, vendors, accessibility needs, and budgets for major donor events and cultivation gatherings, ensuring a seamless and welcoming experience.
- Manage guest experience, oversee invitation lists, RSVPs, and donor briefings, serving as a point of contact for VIPs, board members, and major donors before, during, and after events.
- Support donor tours and behind-the-scenes experiences.
- Support invitations, confirmations, on-site materials, and post-event stewardship, ensuring donor-facing communications reflect the Museum’s voice, values, and mission.
- Record attendance and insights in the CRM, support reporting and follow-up, and identify opportunities to deepen donor relationships based on event participation.
Corporate Sponsorship
- Coordinate the corporate sponsorship portfolio activity of the frontline fundraisers, leading portfolio meetings, updating the portfolio, strategizing on moves management touch points, preparing touchpoint resources, and proposal writing.
- Support the fulfillment of corporate sponsorship benefits, including both brand marketing and employee engagement activities.
- Monitor weekly, monthly, quarterly, and annual data to achieve goals on prospects managed, donor touchpoints, and proposals submitted.
Grants
- Support the logistics of our grant portfolio by helping us produce winning applications and reports.
- Support the relationship building with our grantmakers by coordinating meetings and visits.
Development Operations
- Implementing policies, systems, and procedures, with a special emphasis on professionalism and ethical standards, for soliciting, acknowledging, tracking, and reporting gifts.
- Maintain all development technology, including the CRM, email system, museum website, and online giving tool. Ensuring correct tagging of donor types, campaign history, and segmentation attributes, and managing automations.
- Track Development collateral and office supplies, including stationery, brochures, pledge cards, and other physical materials
- Tracking expenses and coordinating VIP and vendor/partner relationships.
- Ensure and inform adherence to brand guidelines and best practices.
- Provide support and resources across departments to help advance operations at large.
- Respond to reasonable inquiries and requests from the Board of Trustees.
- Reconcile revenue and expenses on a weekly/monthly basis.
- Scheduling for all individual and institutional donors, and managing the Chief of Development’s calendar.
- Assist in creating and updating collateral, fundraising materials, reports, and publications.
This is for you if:
- You’re not just looking for a task list — you’re looking for purpose. You want your attention to detail and love of systems to fuel something bigger than yourself.
- You believe that behind every great donor experience is thoughtful infrastructure. Clean data, clear processes, and well-timed messages aren’t just logistics — they’re how relationships are built.
- You’re energized by the rhythm of fundraising — appeals, renewals, acknowledgments, reports — and you know that consistency is its own kind of magic.
- You love a good spreadsheet and a good story. You can toggle between the back end and the front lines, knowing both are essential to doing this work well.
- You don’t wait to be told what’s broken — you notice, you fix, and you improve. You get satisfaction from making things run smoother than they did yesterday.
- You see donor lists and think about segmentation. You see an email campaign and think about deliverability. You see a gift come in and think: “How can we say thank you in a way that sticks?”
- You’re collaborative by nature. You like being the person others can count on — to follow through, follow up, and bring ideas to life.
ADA Notations
- Regular sitting, standing, walking, climbing stairs, balancing, crouching, stooping, and communication (talking/hearing).
- Occasional lifting/moving up to 30 lbs.
- Vision requirements include close vision and the ability to adjust focus.
- Noise conditions range from quiet to moderate noise.
Reporting Relationship
This position reports to the American LGBTQ+ Museum’s Chief of Development and has no direct reports.
Compensation + Benefits
This is a full-time, salaried position at $86,814 annually and comes with a generous benefits package. Salary is non-negotiable per the Museum’s pay equity policy.
Please view attached Position Description for full details.